Things You Should Know Before The Melbelle Debut Collection Launch Tomorrow
It all happens tomorrow! With just hours to go before the launch, I wanted to answer some of most frequently asked questions we've received. For those of you who have been following along in our Melbelle emails and Instagram, you may have already seen some of these but I wanted to make sure you have everything you need to know in one place. Keep reading to explore everything you should know ahead of our launch tomorrow!
WHAT'S THE BEST WAY TO PREPARE TO SHOP THE DEBUT COLLECTION BEFORE LAUNCH?
If you've not already signed up for our email list, be sure to do so! You can sign up here. We'll be sending a full lookbook tomorrow for you to explore and we'll be including an extra gift with orders placed up to and including the 13th April, exclusive to our subscribers.
Set your alarm for midday BST, 09 April, when the collection goes live!
WHERE CAN I SHOP THE COLLECTION?
On this website www.melbelle.co.uk. We'll also be adding an Instagram shop, Facebook shop, Depop shop, Amazon shop and eBay shop shortly but the website is the best place to shop initially.
WHEN IS THE LAUNCH?
Friday 09 April, midday BST
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we only offer shipping to the UK but we intend on introducing international shipping shortly.
DO YOU OFFER FREE SHIPPING?
Yes, we offer free shipping to UK addresses for orders over £200 placed on this website.
IS THE COLLECTION LIKELY TO SELL OUT?
It's a possibility. We can't predict the future but just in case, we suggest shopping as close to the launch time as possible. If an item does sell out, we will re-stock the item and keep you informed of the next release date.
WILL YOU BE ADDING MORE COLLECTIONS?
Yes! We'll be releasing new collections every month.
WILL YOU BE LISTING REAL COWBOY BOOTS FROM AMERICA?
Yes! Our Debut Collection features Ariat cowboy boots. We'll also be importing more cowboy boots from other the US brands for future collections - watch this space!
WILL YOU BE AT ANY EVENTS WHERE I CAN MEET YOU?
Yes, we have a stall booked at the Tennessee Fields country music festival on 09-10 July, 2021. We'd love for you to come and say hi!
WHAT'S YOUR RETURNS POLICY?
We offer a 15 days returns policy. Please see our full returns policy here.
WHAT'S THE PRICE RANGE?
Prices will vary depending on the brand and the collection. Our Debut Collection ranges from £59 up to £180.
ARE THE ITEMS IN THE DEBUT COLLECTION LIMITED EDITIONS?
No, the Debut Collection items will continue to be available after April for as long as production continues. Future collections may include limited edition pieces.
I DON'T SEEM TO BE RECEIVING YOUR EMAILS AFTER SIGNING UP?
Please check your junk mail folder and search for both firstname.lastname@example.org and email@example.com. If you cannot see any emails in your junk folder or your inbox, please send us a direct message on Facebook or Instagram.
HOW QUICKLY WILL I RECEIVE MY ORDER?
Orders received before 11:00 AM BST on a working day will ship the same day; orders later than 11:00 AM BST will be shipped the following working day. We offer two delivery options, so the shipping time depends on which option is chosen but typically Royal Mail 1st Class is 1-2 working days and Royal Mail 2nd Class is 2-4 working days.
Our free delivery option for orders over £200 will be 2-4 working days.